Privacy Policy

At Mukina Wellness, we take privacy and data security seriously. This privacy policy describes how we collect, process, and protect your information when you visit our website, utilise our interactive goal calculator, or purchase our nutrition meal plans and merchandise.

1. Client-Side Processing and No Data Storage Policy

We believe in absolute data privacy. All interactive tools on our platform, including the weight goal calculator and nutrition estimators, process your inputs (such as current weight, target weight, and calculated metrics) entirely within your local web browser sandbox.

This sensitive personal health and biometric data is processed on the client side only. It is never transmitted to, collected by, or stored on our servers. Your physiological measurements remain entirely your own.

2. Minimal Data Collection During Checkout

When you purchase a meal plan or buy merchandise, we collect only the minimal personal contact information required to process your transaction and complete order fulfilment. This includes:

• Personal Identification: Your full name, email address, and mobile phone number.
• Order Metadata: The specific meal plan or merchandise selection, transaction timestamp, and unique access codes.
• Delivery Information: Physical delivery address (for physical merchandise orders only).

3. Data Security and Encryption

We are committed to securing your contact details. To prevent unauthorised access, modification, or disclosure, we implement several layers of protection:

• Secure Socket Layer (SSL): All traffic to and from our website is encrypted using standard HTTPS protocols.
• Input Validation and Sanitisation: All form submissions are validated and filtered to prevent injection attacks and malicious exploits.
• Rate Limiting: Our application endpoints are protected by server-side rate limits to prevent brute-force attacks and abuse.

4. Third-Party Payment Processing

Financial transactions are initiated securely via M-Pesa or partner payment networks using secure STK Push and instant mobile verification protocols.

We do not collect, process, or store your mobile money PINs, bank accounts, or credit card numbers. All payment credentials are processed directly by the respective licenced telecommunications providers or payment processors under their own secure environments.

5. Cookies and Analytics

We may use standard local storage or cookies solely to remember your purchase status, transaction references, or access codes locally on your device for download convenience. We do not use tracking pixels or intrusive marketing trackers to build behavioural profiles of our visitors.

6. Information Sharing

We do not sell, rent, trade, or distribute your name, email, or telephone number to any third-party marketing companies. Your details are accessed only by our administrative staff and authorised couriers for the sole purpose of delivery and client support.

7. Access and Deletion Rights

If you wish to request details of the order history we hold for you, or request the deletion of your purchase details from our secure backup logs, please contact us at info@themukinaway.com.